Shipping Policy
1. Order Processing Time
Order closing time: 6:00 PM (CST) each day.
Once we receive your order successfully, we will process it within 1-3 business days. A confirmation email with tracking information will be sent to you so you can track your order status.
2. Delivery Time
Due to high demand, the current estimated delivery time is approximately 7-15 business days.
We apologize for any inconvenience. External factors such as weather, natural disasters, or regulations in specific areas may result in additional delivery days. We appreciate your patience.
3. Update Notification
If there are any updates to your order, we will send you an email notification. Please check and respond as soon as possible.
Please ensure that the email address you provided when placing your order is correct to avoid any communication problems.
4. Shipping costs
The standard shipping fee for each order is $6.99.
This shipping cost will be paid by the customer and is non-refundable after the shipping process is completed.
5. Shipping address and incorrect information
Customers need to ensure that the shipping address provided is absolutely correct.
We encourage you to double-check your payment and shipping information before placing an order. Once the order is processed and shipped, we cannot change or cancel the order.
Keagan.store will not be responsible for any errors in the address information provided by the customer.
6. Lost order
In the unlikely event that your order is lost, please contact us for assistance. Although we are not fully responsible for the loss of the order, we will do our best to assist you.
At the same time, you should contact the shipping unit directly so they can process the order as quickly as possible.
Contact us
Email: [email protected]
Phone:+1 251-321-9213
Address business: 609 11th Ave W, Birmingham, AL 35204, US
Working hours: 8am – 6pm / Monday to Friday (Saturday & Sunday off)